Log out of your account any time you use a public or shared computer such as at school or a library, or after using a computer at another person's house.Including your user name as part of your password is never a good idea. It should be something only you would know. Make sure your password cannot easily be guessed. Roblox requires a password be 6-20 characters long and have 2 numbers and 4 letters, but we also recommend using non-alphanumeric characters (e.g. Important ways to keep your account secure:
The only thing you'll get from these fake offers is a stolen account with all your items and currency taken. They may claim to be an official Roblox survey or promotion (we cover how to know a real Roblox promotion/survey below). Requests for this information are often combined with fake offers of free currency (Robux), items, or Builders Club. The most important step to take is to never give out personal information, such as your password or sensitive computer information like cookies, files or even seemingly random bits of text or other information from your browser or your computer. Don't panic they'll assist you as quickly as possible and help you to get your account back. Be sure to contact Customer Service from the original account email address or, if a purchase has been made on the account, from the original billing email address. Provide your username and details on how your account was compromised. If you're not able to access your account, contact Customer Service at or through their integrated Contact Us page at.
Verifying your email address alerts you to changes in your password or email address on your account. If you were able to change your password, also make sure that your email address is verified on the Account page. Go to your Account page and click “Change Password”. If you can, you should change your password right away. What should I do if my account is compromised? If you know how to keep your account safe, and how to spot and stay away from scams, there's very little chance that your account will ever be compromised. That is why it's important to employ good security practices on Roblox and online. The weakest link in security is generally the human. Almost every single time an account is compromised, it is because the account owner did something (maybe by accident) that helped the "hacker" get access to their account. This is actually phishing and does not mean that the Roblox site was compromised.
When an account is “hacked”, it means that it has been compromised or rather, someone else besides you has access to your account and can make changes to it.